I paid for Premium Access. There was no change. I went circles logging out and back in, trying to select my student so he could access the premium features. Nothing worked. So, I couldn't help but be angry that I paid for what is supposed to be instant access, and I have no access. Not only that, but that want me to wait a day to get any customer support? Possibly 3 days if they deem it "complicated". I finally just canceled the subscription and am doing a stop payment. This is unacceptable. When you don't get what you paid for, it becomes a scam. I would be wary of this company, and wary of entering any payment information.
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