Review Time
In-N-Out has only three kinds of burgers, fries and a bunch of drinks on offer. So it's really quick to order. The burgers are juicy, the fries are made fresh in house, you can see them push potatoes through a fry maker. The downside is that the restaurants are so successful that wait times can be long, especially on drive-up. I usually go inside and wait there, even if I take away.
I have been a fan of In n Out Burger for over 60 years. I love the fact we are eating fresh beef! They have a very limited menu but for over 60 years, it has always been a fantastic hamburger with the consistent quality making it my favorite "go to" burger spot.
Every time I go to an In and Out Restaurant, the service has always been outstanding, I have never had to reorder because something was missed or what was in the bag was not what I ordered.FYI, I used to work at the store in Covina, on Arrow Hwy., back in the 60's.
I had a small issue with a meal I ordered at one of their restaurants, so I left a message for them with my comments. I received a phone call the SAME DAY from IN-N-Out Customer Service, they asked questions and resolved the issue immediately. You can't reach most companies these days no matter how long you are willling to wait, but to hear the same day (a Saturday no less!!) is unbelievable. I was already a fan, but I'm even a bigger fan now. Way to go In-N-Out!!!
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