Went to the essex centre, sent by our care coordinator, our daughter is 4 with asd and other health problems, although only 4 she is the size of a 9 year old. The ladies at the essex centre found the only car seat suitable for her, due to her height and weight - which is the kidsflex car seat with harness, it's a very expensive car seat. So we managed to vey fortunately secure part funding (£2700)and we paid the rest (£685). Then the marketing manager Catriona contacts me, she explains there's been an 'admin error' and there's another £1500 to pay for accessories!!we were never told about accessories and it was Catriona herself who provided the quote!! And I need to contact charities for this as it's not much for them to find!! I spoke with 3 separate charities who all felt in car safety should honour the quote, in car safety said they will not do this and then decided they won't have anything to do with the seat now, so after all of this a lovely gentleman who also supplies the seat has come forward, and it turns out in car safety was ordering a car seat to big for my daughter, so that has been corrected and turns out they are over charging by at least £1500 if not more as this gentlemen has provided a quote which means there's actually to much money now from ourselves and the charity. Also a lesser wait time for it. Would not recommend in car safety at all, however the ladies at the essex centre were very helpful and very understanding
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