The company will not help if there is an issue with the products like the one I had. I have been a loyal customer for many years and only once had a problem with their products. I felt the product I purchased had changed drastically from the original product that I ordered and the company wants me to pay shipping back. They have a tendency to alter scent profiles without informing anyone so you can end up with something that either was a mistake in production or just an arbitrary alteration.If you don't like the result, believe me, they do not care at all. Customer retention is clearly not a concern for them.Too big to care, maybe?
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Offers a range of all-natural aromatherapy products for body and home.
