www.interpet.co.uk

2.1
2.1 Based on 15 reviews

...

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Rich
Poor customer service

I purchased a new pond liner for my blagdon affinity octagon pond. As I removed the old liner that was 5 years old half of the plastic screws holding the liner to the frame had perished and became weak and broke. When I took new liner out of the package there was no new screw that are required to attach liner to the frame. I can not get replacement screw pack anywhere on line not even blagdon website. I can get some for square ponds at £25 a pack of 10. When I emailed interpet about this the reply was we will pass it on to the development team as feedback. So my liner is attached with only half the amount of screws.

1
Date of experience: Jun 05, 2025

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