Bought a Blagdon water feature pump from CMC Aquatics which failed after 3 months. CMC said I would have to return the pump at my own cost to them so that they could examine it, and this would not be refundable despite the 3 year guarantee on the pump. I then contacted the manufacturing group direct (Interpet Ltd.) and they immediately offered to replace the pump free of charge and arrange collection of the faulty pump. That is what I call excellent customer service and I would not hesitate to buy from the Interpet Ltd. Group again, or to recommend them. However, i will not be using CMC Aquatics ever again.
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