This was my second purchase of the foundation. I took the almost empty container to Sephora to get the correct shade since the name of the shade had worn off. I then ordered this shade from IT. It was not the correct shade because it was too light. I called IT Oct 9th (800) 356-5120 to find out what was the next darker shade to the shade I purchased in August. The rep told me the next darker shade was neutral. She did not offer to exchange since it was outside of their 30-day return. I explained I had been sick and promised myself when I recovered, I was going to wear make-up every day. My recovery was outside their 30-day window. I only had 2 pumps of foundation from the container. First of all, she should have offered an exchange and second of all the neutral shade is nowhere to be found. I am thinking this shade can only be purchased if you buy it directly from IT since they have about 30 shades. The value for their customers is lacking.
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Developed with leading plastic surgeons, IT Cosmetics creates clinically proven makeup & skincare to provide anti-aging solutions, solve redness & blemishes, combat acne & rosacea, under-eye circles, large pores, sparse brows and much more.
