I placed an order online and today Lucas Veraldi called me to let me know the item purchased has been discontinued. Lucas then offered a replacement with the same specs as the original. I contacted the jobsite who request the item, let them know the situation and they gave me the go ahead.I called Lucas right back, told him it's a go with the replacement and bam had a new sales invoice.I have had past experience with other companies and online orders where if the item is not available or no longer in production, they just simply cancel the order with no notification. As a purchasing agent for a contracting company, just cancelling an order with no notification does not may my job easy.. thank you JMAC for all your help!
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JMAC Supply offers a wide range of Safety & Security products from many leading manufacturers. JMAC Supply prides itself on stocking a wide range of products, and providing its customers with an exceptional experience, from start to finish.
