I was referred to Journey Clinical in order to do psychedelic-assisted therapy. My experience involved getting dozens of auto-generated emails and surveys that made me feel like I was buying a mattress, not engaging in a healing journey. When I sent an email expressing dissatisfaction, however, it took a full week and three separate messages to get a response. The practitioner I was paired with was late to one session and cancelled another after I had spent the full day preparing (fasting, abstaining from caffeine, etc). She didn't respond to calls or emails from my existing therapist who reached out to her to share information. When I expressed my concerns about this pattern, she hung up on me. None of the individual instances were terrible (actually, that last one was), but it felt like death by a thousand cuts -- not what you want if you're looking for support to pull out of a depression.
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