I should have read these reviews prior to buying because so many echo my own experience! There is zero customer service and email after email has been ignored. The kibble dispenser fell apart after one use and I could not find a way to secure the internal food dispenser. As such, it is unusable. K9 Connectables has ignored my emails repeatedly. I am now going to ask the bank for a Charge Back, hopefully to recover my money for a faulty product.
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