www.markethairextension.com

3.8
3.8 Based on 231 reviews

Customer Service Working Time: 9 a.m. to 6 p.m., Monday–Friday Rest on Saturday and Sunday Times Will Vary When Meet Special Case MarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customer...

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Crystal Arellano
Non existent customer service/lying on mail time

I ordered express delivery and paid over 23$ for the shipping 3-5 days, my order was confirmed in the warehouse and was supposed to be shipped within 24 hrs. I am getting married the 29th and I filed a complaint with PayPal. They do not answer the phone and their email has been with zero information, only to say they would communicate with their warehouse and get back to me. I have not received a response and plan on blasting all over social media until I get my purchase and a refund of my shipping costs and a professional explanation of why they do not answer the phone or return phone calls! Worst of all I checked their us address and the location is for lease?! Very suspicious!It's confirmed in stalk even by "Monica" who answered my email? She said it should of left no later then 24 hours. So today would be the third business day. Does this mean it ships tomorrow and how long will it take to get to me? It's very suspicious that I have called and left voicemails and emailed but I post here and in 30 minutes receive a response. Please advise since we need to do this publicly since your company has been unprofessional in responding or answering their phones. Like I stated earlier I am getting married the 29th will I have my order by then?Update: Thank you for responding here. Please email my tracking number to me so I may track my shipment since I have an open PayPal dispute if you are doing something in the right direction I would like to give you credit.

2
Date of experience: Jan 17, 2017

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Business Details

  • Customer Service Working Time:
    9 a.m. to 6 p.m., Monday–Friday
    Rest on Saturday and Sunday
    Times Will Vary When Meet Special Case

    MarketHairExtension is committed to offering the best hair products. MarketHairExtension has provided hundreds of customers with superior quality hair and won worldwide acclaims. We are very involved in the process of selecting great products that perform exceptionally well. All of our hair products are 100% remy human hair without aciding. We strive to give you the best advise and tips as we believe our continued growth depends on our commitment to passionately work to surpass your expectations every time you shop with us.
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  • email customerservice@markethairextension.com
  • call 18006720510
  • language https://www.markethairextension.com

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