Despite the negative reviews i can't give less than 5*, wish i could give 10. Chloe in Customer Service went above & beyond when i spoke to her. I had an issue with a gift card which due to having family issues to deal with - had recently expired. Chloe went above & beyond & updated my card for another year & also issued me with a letter to prove the steps she had taken to rectify my issue. If Mitchells & Butlers issue a Star Employee Award Chloe should be 1st in line. Thank you so much Chloe, wish i could give u more than 5 star **********
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Mitchells & Butlers plc runs circa 1,784 managed pubs, bars and restaurants throughout the United Kingdom.
