I've been dealing with Michael Richards Maintenance Company for 5 years now. When I bought my flat, I immediately reported a mould problem — I have a young son with breathing issues, and this was urgent.They ignored me completely. Email after email, no one cared. Nothing was done. We ended up spending thousands of pounds to fix it ourselves — even though we already pay them a lot of money every year.To get anything fixed, you have to chase them nonstop. And when they finally send someone, it takes months — and the job is terrible. Then they send you the bill.But when it comes to getting paid, they don’t waste a second. They’re suddenly right in your face.Like many other people here, we pay nearly £2,000 a year and get nothing in return. If you dare to question them, they threaten you with a tribunal.It feels like they think they’re above the law.We’re seriously thinking of selling and moving just to get away from this company. They keep increasing prices, but their service is rubbish, with no improvements.If you’re buying or moving into a place managed by Michael Richards, please don’t. You’ll end up paying a lot for nothing.
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