I can't really recommend that you order your products directly from Missha. It is taking Missha two weeks (13-14 days) to ship my order to me. I can order the exact same product from other sellers (even some who ship from South Korea) and receive the product I ordered overnight, or at the most 3-5 business days. I love Missha products, so I cannot disparage the brand on the quality of their products, because the quality and effectiveness are top notch, however, the shipping time is not clearly stated on the website. Missha does not actually provide customers with any shipping time frame at the time of checkout, and provides zero shipping time frame information after checkout. So Missha does not provide any sort of time frame for shipping when you purchase, and Missha does not offer shipping options to the customer during checkout either. Most people do not want to wait two to three weeks to receive a staple skin care product - most people need that product fairly quickly, especially if you are running out. If I am able to purchase from other Korean sellers, who ship from Korea, and receive that product via DHL in less than a week, why does it take two weeks to receive a DHL order from Missha? I really do recommend the products (Time Revolution is their best line), but I strongly recommend purchasing from another seller. I purchased a Time Revolution night ampoule from another seller (a major American website) and received it overnight, and it is authentic and identical to the product that is taking two weeks to arrive from Missha. I ordered on Feb 17th and it is now Feb 28th and I still have not received the product I ordered. Tracking shows that the product should arrive between Feb 29th and March 1st. That is half a month, which is way too long without notice at the time of purchase. You must inform customers that their product may take two to three weeks to arrive at the time of checkout to avoid these bad or mediocre reviews. That is your responsibility as a business. Communicate with your customers, and the 1, 2 and 3 star reviews will stop coming in for your business.
Claim your business profile now and gain access to all features and respond to customer reviews.
Made with natural and pharmaceutical ingredients of the highest grade and utilizing the most current technology MISSHA brings you closer to a youthful, more beautiful you.
