I used to be a frequent customer before they changed their customer service. I used to have a difficult time getting in contact with them, but now they no longer respond at all. In May, I received a broken, empty bottle of essence. I made a refund request that was approved after much difficulty, but when I didn’t receive my refund, I contacted them and got no response. I tried multiple times even on different platforms such as Instagram. It’s a shame, but I’d have to warn people to not buy directly from this company’s website if you want to be able to contact them for any reason. Their products are good, but can be bought elsewhere where people have the decency to respond.
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Made with natural and pharmaceutical ingredients of the highest grade and utilizing the most current technology MISSHA brings you closer to a youthful, more beautiful you.
