Terrible experience! DO NOT USE MOO- Bait and switch- waited for over 8 days for revised documents and asked multiple times for the documents- was told for over a week that they were awaiting final UW approval- When I asked "what is being approved as I have not received or signed the final documents to be approved" I received no response- the documents I did receive were inaccurate and requested revised documents that I still have not received....... Also told that loan amount was increased without my knowledge and when I asked about that I got no response. Was finally responded to via text? The original documents had fees that did not apply to this mortgage.....
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The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers.
And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals.
What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time.
We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.See more
