After trying the product it only increased my pain so I returned the unused portion according to the website instructions. According to tracking my return was received over 2.5 weeks ago and I still have not received a refund. I emailed with no reply and called and spoke to someone who said the refund would be applied and I would receive an email confirmation, but it's been several days and I still haven't received an email. They state on their website that refunds will be processed within 48 hrs of receiving. This product may work for some, but their 30 day money back guarantee is a scam. Edited: after almost a month I was finally able to talk to someone again on the phone who said they never received my package. When I re-sent my email with picture proof of my return package contents, address, and tracking they finally refunded me the money. Be sure to take pictures of everything if you submit a return.
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