After our little friend passed away, we had 7 unopened / sealed products (Cancer Fighter Pack, Immune Boost) and this company refused to accepte to take back 7 sealed bottles (about $382.79) because of a sale event. When we aked where the information was written and why it was not clearly shown during our purchase, the company sent us a link that proves that a crutial information were not clearly accessible to customer to make an informed purchase. As a matter of fact, we did not like the way this Canadian company is doing business, especially after many purchases to support our little friend. By the fact its making crucial information hard to find in order to refuse a refund to customer following a loss. Our trust in this company is broken because the way it conducts business and its categorical refusal to let us talk to a superviser in order to find a financiary compromise.For one product bought full price ($30), they made us pay the return, plus more than 15% restock fees and they want to refund about $5. A bottle they are going to resell full price, so 200% profit on one product. Speechless.
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