I ordered 200g of nano bonds for next day delivery on a Monday at around 12pm, by that Friday they hadn’t even been dispatched, I contacted them directly and was assured I would get a delivery refund and they would be there by the Monday. Monday and came and went, I emailed again Wednesday and they said “it’ll be Friday” wrong again. They eventually did come, I never received a refund on the next day delivery even though it took almost 2 weeks I had to reschedule hair appointments twice. I’ve had the hair around a month now maybe washed it 5/6 times and they are frizzy already and I use all the appropriate hair care for nano bonds and I hardly straighten my hair and use a silk bonnet at night. The ones I had before from hair planet were sooo much better wouldn’t buy their hair waste of money in long run and absolute diabolical customer service , they just ignored me in the end
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