I think the reviews say it all. If.a private company had reviews like that they’d either do something about or close down. In fact they’d be forced to close down. What is so infuriating is that energy companies and also MP’s offices, suggest you approach Ofgem to sort out overcharging and ever increasing problems.Ofgem ARE the problem because they don’t do their job properly and energy companies know that.Tax payers actually have to pay for this level of incompetence although of course they are also funded by energy companies, as is the energy omsbudsmen, so hardly impartial.
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The Office of Gas and Electricity Markets, supporting the Gas and Electricity Markets Authority, is the government regulator for the electricity and downstream natural gas markets in Great Britain.