I ordered a costume from Oktoberfest Haus and when the order failed to arrive as stated on the tracking document I tried to call them. Unfortunately they don't care about their customers as they refuse to talk directly with you. They force you to have a computer chat. I wasted over 1/2 hour trying to get my delivery problem resolved and the chat person stopped communicating leaving me wait for over 15 minutes without a response. I work hard for my money and when an order does not arrive on time I expect a company to help resolve the issue. They simply don't care about their customers. My advice is WATCH OUT. Deal with a company at offers service after they take your money......
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Guten Tag, Freund! Throwing an Oktoberfest Party? Want to show off your German heritage? OktoberfestHaus is here to help!
Largest seller of German and Bavarian themed merchandise: beer steins, beer boots, Oktoberfest party decorations, costumes, and more.
OktoberfestHaus.com stocks everything you need for a truly authentic Oktoberfest including beer steins, beer boots, Oktoberfest party decorations, costumes, and more.See more
