Very little to no communication, alot of the steps were outdated, like book price. I only ever recieved a single call back to any of my calls or emails. Doing the pre document check was a complete waste of time cause what I did have wrong prior to my appointment was never corrected. I was stressed the entire process due to needing to have blind faith that someone is actually going to reciveve my info. I would not do it again, especially for a first timer.
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