I recently ordered from their site for Black Friday, and I am very happy with how quickly the products were shipped. They were well packaged, so nothing leaked or broke during transit. I did end up having one incorrect item (same brand/product type, different formulation, so easy mistake). I reached out to customer service to let them know, not really expecting anything since I can still use the product in my routine. They responded that they’re sending the correct item in the mail. The response was within 12 hours of my email, and really unexpected since I’m sure they’re busy with Black Friday sales still. I will buy from them again, because not only are the products good, but that level of care makes me confident that if I did have a serious issue they would help me.
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Peach and Lily is your trusted online portal to the best selection of Korean skin care products and Korean beauty products. Try a free sample with any purchase!
