Took my shorkie to petco for groom in june, at the Fairfield ohio location.Groomer Tammy shaved off her eye brows and forehead. Left her with a beard and long ratty ear hair. My dog left there looking like a bald garden gnome. It was hideous. I can honestly say without a doubt. My dog has not 1 time received a good groom from here. We started coming in oct 2020. We did the shot clinic. It was close to my home and convenient to do it all here. But I called to report the incident from june 2022. The lady took my complaint. Said a store manager would be contacting me. Well its now October. Store has not tried to contact me. I even left a message at the store. They clearly could careless my money time and energy was wasted. I cancelled all my future appointments. Have a new private groomer who does is for 45 and she is wonderful at her job.
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