www.petco.gr

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2 Based on 4 reviews

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Clarence H.
PETCO GROOMING- PORT ORANGE FLORIDA

PETCO GROOMING- PORT ORANGE FLORIDA: IN THE PAVILLION PLAZA... I took my precious Yorkie in for his appointment yesterday on Sunday 02/26/2022 for a bath/ cut for close to 60.00 bucks which I think is too high for a small breed. However, the young man by the name of "Skylar" cut my puppy hair yesterday on Sunday 02/26/2022. Now in the past, I've never really had a problem with Petco grooming my puppy when the lady by the name of "Aimee" cut his hair the Past but she was unavailable/ off yesterday. So upon picking my baby up when "Skylar" brought him out I can "Immediately" see quite a few areas where his cut around the right and left side of his head/face were defiantly "UNEVEN" So once I brought this to "Skylar" attention he took him back ( with a facial expression as if he did not want to be at work ) and with the help from another young lady who was sweeping the floor she helped "Skylar" with evening my puppy cut up. Again, he brought my baby out to me and that's when I noticed his "EARS" were not cut/ trimmed at all I mean his ears looked the exact same when I brought him in and I do have pictures. So once I brought the ears to "Skylar's" attention I asked him has he ever cut "Yorkie Puppies" before and his response was "Ummm only a few" So once he brought my baby back out from trying to trim his ears ( which they still looked the exact same) he had this facial expression as if I was getting on his nerves. I mean for spending that kind of money, especially on a small breed you can at least act like you care or even try to do a good job. My puppy did not smell like he even had a "BATH" but a quick bad cut only. I do have pictures that I took of my puppy ears and both sides of his face even after "Skylar" taking him back trying to fix it and in the pictures, you can clearly see that his hair is defiantly still uneven without a doubt.I am even considering disputing this bill with my bank because again paying very close to 60.00 bucks for a cut for a puppy you want the job done right.

2
Date of experience: Feb 28, 2022

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