I placed three orders from pet solutions. All three were for saltwater fish. The first order was for a yellow breasted wrasse, it was dead on arrival. The second order was for a Choate leopard dress, and ornate leopard wrasse and a replacement for the dead yellow breasted wrasse. On the day the order was supposed to ship I received an email that the order was canceled. I called to find out why and was told the Choat Wrasse was still available but the other two weren't. When I asked why they didn't just ship the Choate grass I really didn't get an answer. I was told my $300 would be refunded in a day or two since it was a pending transaction. As of today it has been six days and still no credit. During that conversation I asked if the Choate wrasse was still available and was told it was. like a fool I ordered two so I would be sure to get at least one I thought. I called to verify several times as a matter fact, I called the morning it was to ship. I was told they would ship today. A little while ago they canceled my order again! Once again I called to inquire as to why my order was canceled again and was told the Choate wrasse were out of stock. I really believe since I was standing up for myself the previous order that my Choate wrasse were shipped to someone else over me. When I was speaking to customer service a little while ago the girl told me she didn't understand why they kept doing this to me. I now have $600 tied up with pet solutions and nothing to show for it. I am beyond upset and if I don't have my money in the next day or two I'm filing a complaint . I just checked the website and the choked grass is still showing available! What a bunch of idiots.
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