I ordered a animal travel bag in august 2022 and another in oct 2022. The money has been charged on the account and i never received the bags. let alone the second bag I didn't even get the confirmation email. Ive written numerous email with no response and like other customers says there is no phone or anyway to reach them. This is total FRAUD. i ordered the same bag from Harrods and had them the next day. don't ever use this site.
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