The fact that this practice doesn't have the communication amongst themselves to read emails sent to them informing them of payment information and yet still continually sending generated invoices one after another is to us an adequate reflection of their poor management, so we have decided to take our cat away from this place. I wish we had looked the the low reviews before even joining them. We have found this place (Waltham Forest branch) to be cold and unprofessional with all things pertaining to tact, diplomacy and being valued as a loyal client, It appears to us that one proverbial hand does not know what the other hand is doing and that in my opinion makes a dangerous dynamic when dealing with peoples beloved pets. Good riddance to them.
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