WOW! Horrible experience today at the Thornhill branch, not my usual vet. I had a Cat Protection neutering voucher so I had to go to this particular vet. I took my girl in and first of all the vet said she was a little sparse on her lower tummy (always is), and suggested she had fleas! No chance! Then criticised her eyes and ears (she always has sleepy dust and her ears were totally clean). The said she had tartar on her teeth and I need to brush them every day (fair comment but never as easy as it sounds). I mentioned she has a raw diet and bones help keep her teeth clean, and her face turned to thunder. She asked how she got her vitamins and minerals, I replied she is fed a balanced 80/10/10 raw diet, she then asked about cross contamination and do I wear gloves. I replied I used human grade food so I use the same hygiene practice I use for my own food, making sure not to cross contaminate and to wash my hands after handling. She then sternly stated "we are 100% AGAINST raw feeding". I replied I am 100% FOR raw feeding and we will have to agree to differ. As a pedigree cat breeder of 20 years experience, I made it my business to thoroughly research raw feeding before I started, and all of my cats have thrived on it. They then quoted me £120 ON TOP of the CP voucher (worth £60) for a midline spay! I walked out. I contacted my usual vet who quoted me £60 for a midline spay, AND they would accept the voucher as payment. What a way to treat ANY client, let alone a new one! Bad attitude makes for a bad vet.
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