This was my first order from Poggers. I wanted to get a backpack in time for a convention I was going to. The backpack matched my costume. I paid for priority mail shipping. Poggers shipped it on time, but unfortunately USPS held up the item for a few days. I wasn't aware. I was a little bummed that I didn't get it in time, so I reached out to their support asking for help since the tracking failed at the time. I just wanted to know if it was coming at this point (I did end up getting it). They sent me a full refund for the shipping. Poggers didn't have to do that. I trust their support team to make it right even if it isn't their fault for a mistake. I will be ordering from here agaih.
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Poggers is a family run small business. Our family grew up with video games, anime, and a love for all things gaming. Our passion for games and toys has allowed us to curate and stock only high-quality products that we know our customers will love, because we know we’d enjoy the products ourselves! Poggers, the best toy store in the world!