I would like to share my details why I chose Post Road Carpet. I started my search in October to find the right carpet and right installers for my bedroom precisely 17’x 16.4 “ this is a large room. I found a carpet in one of the below mentioned stores: The carpet is from Nourison Homes,Grand Textures Pastures. The carpet runs 13’.9 “meaning there must be a join involved as the carpet in order to fit the size of the room. This was not going to be an easy project. So, I set out to find a 5-star carpet store with in-house installers. I visited major carpets stores in Massachusetts Danvers, Burlington, Canton, Andover, Wellesley, Wilmington, and the NH Monadnocks Region. I was very disappointed in the carpets stores I visited. The reasons for my disappointment are: A good selection of brand name carpets but installer. Other reasons, sales people did not check if carpet was in stock, yet came to my house and gave me inaccurate measurements asking me to hold the tape measure, then informing me I would have many joins and cross joins in the carpet in addition off the wall quotes, other reasons poor selection of high-grade carpets, Lack of interest in the project, I needed to find a carpet store that sold Nourison Home Wool Carpets and had in-house installers from a store that had 5-star reviews: In December of this year, I found Post Road Carpet in Acton, Mass.I called Post Road Carpet and spoke to Zach Thomson a sales representative. I told him what I was looking for and I was in formed they carry Nourison Homes and they have in-house installers. Zach immediately called Nourison Homes and found out this vendor only had 21 feet left of the carpet I was interested in. At this point, I decided to select a different color but same wool carpet from Nourison Homes. I asked for a quote. Zach Thomson came out same day. In hand he had a digital laser measuring device that gave precise 17.4 x 16 measurements of bedroom within 7 minutes or less. In addition, he asked me how I wanted the pattern in the carpet to flow, either vertical or horizontal, and where I would prefer one join. I was immediately Impressed. I received an extremely reasonable quote and I requested a wool pad. So, almost a 2.5-month search for the right carpet, right store and excellent installers I went with Post Road Carpet. And then the surprise,I was informed the color I initially fell in love with came off reserve and they had plenty of the color Pasture carpet available . The store manager Joe was also on hand and confirmed the availability of the carpet with Nourison Homes. I was told allow two weeks for arrival at warehouse. In two weeks, the carpet arrived at Post Road. Now it was up to me to schedule installation date. I called them Christmas week and they said the installers are available December 27, 2024. I was absolutely thrilled. We moved some things to prepare for the install, as I live in a town house and bringing in a wool carpet up 2 flights for a 17.4 x 16 room is no easy task. The turns to the 3rd floor are narrow and I needed 2 bureaus and a king size bed moved by the installers. Two installers arrived promptly at noon. In less than 3 hours, they moved the furniture to a small office, they ripped out a carpet that was 25 years old and brought in the new carpet on their back and did all this without any mishaps, no nicks, in fact we did not need to prepare as much as we did because these installers were amazing short of a miracle.I cannot even see the join as the carpet was laid with perfection, The wool pad is a another layer. Thank Zach Thomson the sales Representative for an amazing job 100% *****I want to thank Joe the store manager for an amazing job 100% *****I want to thank the two magical installers, for an amazing job 100% *****This was a huge project my quest lasting 3 months ended with Post Road Carpet in Acton MassThis wool carpet was all I hope for and more. Thank You so Much, Paula Marshall
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At Post Road, we offer a 15,000 square foot designer showroom offering premium brands for Carpet, Hardwood, Tile, Vinyl Plank, Area Rugs and even Window Treatments.