I signed up needing a service to run a credit card sporadically and from time to time. I used the service 2-3 times and then have not for several months. I noticed today that they have been charging me all these months even though I am not using the service. I thought I had set up the account so that this would not happen.Regardless, I have not received one statement, which would have alerted me to the fact that I am getting charged. When I told them I had not received a statement, they told me I had to have opted in to receive one. That is so deceptive - how convenient. Usually you opt out and you make sure your customers are aware of charges.How convenient too that someone called me repeatedly to sign me up but that not one person called to check why I was not using the service even though I was being charged. Not impressed at all and will not use again. Very unprofessional and deceptive.
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ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
