My daughter gave me the Pure Enrichment XXL heating pad which I had been using for a couple of years with no problems. I use it daily in the winter at my back while sitting to keep me warm. I washed it according to instructions for the first time and it no longer worked after washing. I contacted the company basically to vent since I did not have a receipt. (The heating pad is warranted for 5 years). They replaced it anyway! I don't remember the last time I met with such incredible customer service, but clearly, they care about their customers. As a result of this experience I would not hesitate to purchase their products. Next time though, I'll settle for spot cleaning. ;)
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Pure Enrichment provides various lines of products all aimed to enhance one’s self and one’s everyday life. From aromatherapy and relaxation to cosmetic care and purification systems, all our products are meticulously crafted to meet the highest design and quality standards.
All Pure Enrichment products are backed by industry-leading warranties.
