Review Time
Norwich restaurant Really loved the vibe and the decor. The food was not great though the glutinous rice overcooked (a solid lump with no texture), the large plate of papaya salad was the most over priced least interesting papaya salad I have ever eaten (I’ve eaten many). The tofu red curry lacked a decent amount of tofu and the pad Thai was not as good as the ones I’ve had even in other branches of Rosa’s. That said the duck was perfectly cooked and the red curry sauce divine but on the whole felt overpriced and mass produced without the care usually shown in a Thai restaurant.
Extremely disappointed with my experience. I placed an online order from Rosa’s Thai through Uber Eats, and they sent me the completely wrong order. When I contacted the restaurant, they told me that because it was through Uber Eats, they couldn’t resend the correct food and that I should contact Uber instead.Then Uber Eats support said they couldn’t help because the order was already marked as delivered. I had to submit a support ticket, upload photos, and now they’re saying it could take up to six days to resolve.In the meantime, I’m out of money and out of food — nothing to eat and no help from either side. Absolutely unacceptable. Both Rosa’s Thai and Uber Eats should take responsibility when a customer receives the wrong order. Really poor service all around.
I ordered take away with Just eat and had the chicken salad which was lovely but the portion size was more like an appetizer. I also had the massaman curry which had good flavour and lots of chicken but hardly any sauce for the rice. In fact the container was not even a quarter full. I'm a big sauce person, so this was a disappointment. In fairness, I rated a 3 out of 5 but I have other restaurants that I prefer more. I wouldn't say it is good value for money.
Ordered from the Glasgow restaurant online via uber and my order never arrived. No contact number for driver who had taken a photo of a random street nowhere near me as proof of arrival, so contacted the restaurant who weren't interested and said they had no contact details for driver. Said they had done their job making the food and to take it up with uber. Uber told me to contact the merchant, no one taking the responsibility and I feel as if I've been stolen from.
Only went to Rosa's Thai in York once and never will go again to any branch. Calling it authentic Thai food is a joke. Having travelled to Thailand and eaten Thai food all over UK and the world, any Thai person would be embarrassed and ashamed to call this authentic. It's a commercial chain of westernised Thai cuisine that tastes nothing like real Thai food and yet costs so much for such small portions. Pad Thai was absolutely tasteless. Massive shame. Couldn't taste anything but grease and stir fry but actually no salt and no flavour really odd and disappointing also expensive for a small portion. Secondly saw exciting new Pandan and lemongrass drink on the menu. When it came it looked nothing like the drink in the picture. It didn't look like it and didn't taste anything of pandan or lemongrass. Who are you trying to fool? Was literally a glass of lemonade with 2 bits of lemon grass in it. Sent it back. Whole thing is a con for people who don't know what real Thai food taste like. Laughed when the waitress asked an Asian man sitting on the table next to us how was everything how was the food? And he said Meh lol. Can't fool an Asian.
Just finished a take away order £45 for 2 I must have collected the wrong order as I collected what looked like child sized portions whilst size isn’t everything ( girls please confirm ) the portions were small and the taste average Sorry to be negative but not worth the money Back to the Pepper Tree in Clapham South for me
Ordered takeaway a couple of hours ago since we were craving Thai and due to me hearing a good word of them we decided to give it a try even tho it was 40 min delivery time! The food came still warm and well packed! And even crackers for free!!!! The food had the Thai flavours there for sure as a southeast Asian, I approve!!!! 10/10 I recommenddddd strongly
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Born in the East. Raised in the East End.
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