Well, true to form, Ruby continues to shirk responsibility, to distort facts, and to renege on any of the few useful "solutions" it proposed. Unfortunately, as a result, I must reiterate that the company is to be avoided at all costs. I am left having paid top dollar for recklessly and incompetently packed and transported high value items which also are cherished family heirlooms. I will be reporting my experience with this company to consumer protection agencies and other relevant public entities. Something is deeply wrong with this company and its personnel. I have moved across this globe numerous times and NEVER experienced such incompetence and outright refusal to even attempt to make things right.
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Ruby International Consultants is a woman owned international relocation company specializing in relocating families and individuals worldwide from and to the United States.
With 30 years of experience, we are well versed in the most efficient and cost-effective transportation methods. We understand how stressful it may be moving, let alone moving to another country where customs, language and mentalities may differ to those we are accustomed to. Hence, our number one priority are our clients and providing the most seamless and stress-free experience while your possessions are in our possession.
We have learned from experience that not everything may go as perfect as we intend, however, communicating with our clients and keeping you updated is a major key to a successful move. We like to consider ourselves a “concierge style” service. We respond to clients’ emails within an hour or less of receipt and always answer our phones. We provide consulting pertaining to destination customs requirements to ensure you are aware of your document responsibilities abroad.
We only align ourselves with quality partners door to door well versed in providing the highest quality of packing services to insure your goods arrive in the condition they have left your hands. We ensure the smoothest clearance process and expedited delivery to avoid additional port and storage charges.
Since ocean freight transportation has experienced delays and last-minute schedule changes in the last 18 months due to “global supply chain shortages”, we offer very competitive air freight options as well which allows you to receive more urgent packages within 3-7 days of shipping.
Ruby International Consultants is fully insured, licensed, and bonded with the Federal Maritime Commission and the US DOT and has an A+ rating with the Better Business Bureau.
Whether you require a full service move or just need to move a few boxes door to door, please reach out to us for a quote. See more
