The product works as advertized although they dropped many of our favorite feature with no reduction in price. My issue was that I was locked in for three years and at the end of that they auto-renewed me for another charging my credit card over $3k. I could not have canceled my account the day before. The day they charged my account I said I did not want to renew and they said too bad. I have fought with their customer service for a week now and made no progress.
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