Back in February I had my VW T6 satnav/media system fixed with a new digitiser and all the software upgrades. Since then other electrical gremlins have been fixed by other companies and at some point between the original repair and a few weeks ago the satellite and DAB reception failed. I hadn't noticed because I generally use Android Auto to listen to Spotify and use Google maps for navigation. I called Satnav Systems on the basis that the unit thought it was somewhere nearer to them than to me. I got a call back as promised and a quick chat with Hamid produced a reasonable diagnosis of the problem. He sent me a Youtube video showing how to check and the problem is solved. Good customer service and no attempt to wriggle out of possible responsibility for the reception fault.
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