Review Time
Had a brilliant experience using SNS.Audi stopped supporting Google earth. The option of integrating Android Auto is the best,if not better than the original setup. First class service. Especially James who advised me through the whole process.
Back in February I had my VW T6 satnav/media system fixed with a new digitiser and all the software upgrades. Since then other electrical gremlins have been fixed by other companies and at some point between the original repair and a few weeks ago the satellite and DAB reception failed. I hadn't noticed because I generally use Android Auto to listen to Spotify and use Google maps for navigation. I called Satnav Systems on the basis that the unit thought it was somewhere nearer to them than to me. I got a call back as promised and a quick chat with Hamid produced a reasonable diagnosis of the problem. He sent me a Youtube video showing how to check and the problem is solved. Good customer service and no attempt to wriggle out of possible responsibility for the reception fault.
Dear Sat Nav SystemsI want to express my sincere appreciation of the excellent work you carried out on my Porsche Panamera.The smooth introduction of the wireless Amdroid Auto system was painless and faultless.Thank you for looking after me whilst I was at your workshop/office and thank you for the very reasonable price that you charged me.I will return soon to have Dash Cams installed.Best wishesMichael
Well what can I say , About this company they are so Friendly , helpful and Nothing is to much for them .They Answered all my questions and took the time to explain what was going on with my car stereo unit. I can't thank you enough for all you did for me. And if I need any help in the future I will be bringing it to you. 5 stars is not enough Thank you very much and all the best
The media unit failed on my wife's VW Golf and my garage recommended Satnav Systems. I cannot praise them highly enough. All members of staff I spoke to were friendly and professional, particularly Hamid who showed me the problem and advised the various options. This all took two hours and was carried out while I waited. In my opinion they went above and beyond in also fitting the latest SD card and other tweaks. I have no hesitation in recommending them to others.
I had my Audi A5 coupe satnav updated to 2025 spec by the team at S N S, and I would say that from my initial contact with James the whole process was flawless. James was very polite and friendly, he was knowledgeable and obviously experienced and helpful. S N S is company that provides a first class service and it was a pleasure to deal with a company that truly believes in good customer service and for me it was well worth the 5 hour round trip from Cambridge to receive a fast and efficient service! Thanks guys!
Like every other customer, I can’t praise these guys highly enough. Had a touchscreen issue in my VW Caddy for a while but only became bothersome when I couldn’t pair a new device for hands free, Main Dealer quoting extortionate prices to replace but, to be fair, they did recommend SNS. Dealt with Hamid, from other reviews, it seems he is indicative of the excellent service provided by all members
Have just reinstalled the repired Columbus unit into my 2013 reg Skoda Superb. The unit now funtions without the pulsating booming noise. The service from Hamid was first class throughout and the repair was completed very fast, unit posted Thursaday 5pm, returned Tuesday 8am. We probably delayed things by a day as we decided which level of repair to go for.
Excellent service from Satnav Systems (UK) Ltd. I was looked after by James and from the first contact to leaving their premises with a totally refurbished Audi infotainment system I couldn't fault the service provided. Everything was explained to me upfront, including the costs (which even though I needed more than initially anticipated were still a fraction of main dealer quotes), and they did everything they said they would. Would highly recommend based on this experience.
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