I've been a loyal Weee! customer for years and have always been happy with the service. However, my last order was a complete disaster. A mistake by the delivery driver resulted in my groceries being left at the wrong house. The photo provided by the driver clearly shows a different address.I tried to retrieve the groceries myself, but the resident at that address only spoke Portuguese, and I couldn't communicate with them. It was a 2-4 week supply of groceries, so this was a major loss for me.I immediately contacted Weee! customer support. I explained the situation and showed them the photo, but they claimed the delivery was correct and refused to issue a refund. I was extremely disappointed by their lack of accountability and unwillingness to help. This experience has completely soured me on the company, and I will be taking my business elsewhere.
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Weee! ( www.sayweee.com/en) is the leading Asian and Hispanic e-grocer in the U.S., delivering more than 10,000 locally sourced and hard-to-find goods from around the globe directly to customers.
