www.sce.com

1.3
1.3 Based on 41 reviews

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The complete lack of transparency gives…

The complete lack of transparency gives one the sense that SCE has no accountability other than to give the minimum response when power is off. PSPS shutoffs did not exist en mass until PSEG was sued some 6 or 7 years ago for starting the Camp fire in Northern CA. Prior to the Camp fire the PSPS shutoffs were primarily in very rural areas. But now, thanks to the lawsuits and gutless management, every time there is a gust of wind the SCE management seemingly wants to shut it all down...but they feel our pain. BS. How about they turn off their homes and businesses every time they decide to shut off a home or business? Perhaps that would give them a first hand sense of how annoying, inconvenient and, for the most part, unnecessary PSPS shutoffs are. The problem becomes a "cry wolf" syndrome where folks will not believe it when they claim there is an emergency when there really is an emergency. Dumb and dumber at a minimum. Also, it should be noted that the power lines were upgraded recently (like 1 or 2 years ago) to prevent wind driven damage. They shut off the power for that too. So why is the power off if the lines are reinforced against wind? Makes no sense, they do not explain it and, frankly, folks are desperate to find alternatives to SCE and any other utility that acts this arrogantly toward its customers.

1
Date of experience: Jan 24, 2025

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