DO NOT USE THIS COMPANY! There customer service is terrible and the people are arrogant and they treat you like your stupid. I unplugged my security box because we were having an ice storm and lost power for 18 hours and the box kept beeping, so I unplugged the box. Then when the power came back on something happen and needed someone to look what happen to the box, all the guy did was take it off and put it back on and the office said that wasn't part of my service agreement and charged me $92 for a service call even though I pay for the insurance and should get free service when they said that wasn't included in the service agreement. Then when I called customer service and complained I was dropped from their service and dumped on to another company along with a bill for the $92. I spent 35 years in customer service and thats not how you treat people or you wont be in business for long. Either way I DO NOT recommend this company!!
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We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions.
In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority.
We believe through providing our services, we are helping to create stronger, and safer, communities.See more
