I have been with Select Security for over 10 years and was relatively satisfied until recently. My alarm system stopped working, so was informed I would need to upgrade my system. I contacted the Sales Dept. to upgrade, but the follow-through was poor as well as the customer service; therefore my system was never upgraded. However, the Company continue to debit my bank account for monitoring fees a service I wasn't receiving. I contacted the company multiple times to get a refund but was informed this would not occur. It was only after a Third Party got involved that the Company agreed to a refund. I was appalled by the way the Company treated a long-time customer; therefore, I would not recommend to anyone else.
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We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions.
In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority.
We believe through providing our services, we are helping to create stronger, and safer, communities.See more
