They asked for a £50 deposit before they would do a home check. This was to be done via video call??? How can you check a home via video call. Soneone rang and asked if 10.30 am on Sunday would be ok, I said yes. No one rang nor did I get a message to say they wouldn't be ringing. About one and a half hours later I got a message asking if they could rearrange but we were a little concerned about this so we said no we wouldn't proceed. They will not refund the £50 deposit they said it's because we wouldn't proceed, not that they didn't bother to ring and didn't complete the arrangement they made. They seem to be unprofessional and only want the money. They incurred no costs in what happened so have no reason to keep the money. Be careful.
Claim your business profile now and gain access to all features and respond to customer reviews.
