EXCELLENT customer service! I’m a new customer living in Hawaii. They offered a product I use at a better price than Amazon (Tizo3), so I tried to order enough to get free shipping. However, the website wouldn’t accept my Hawaii address for free shipping, so I called their customer service. An actual person (not a robot voice) answered after just a few rings and worked out the shipping so I paid the same rate as continental US customers. The customer service agent couldn’t have been more pleasant and efficient. My package just arrived, and not only did I receive what I ordered, but they added some free samples. I will be a Skin Etc customer forever!
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