Although the shipping is fast it is the only good thing I can say about them. They sent me an inferior, outdated product. Jar broke in 3 places when I opened the box. Product has a slight odor. I tried to call without success. When I tried to leave message it says "mailbox is full". I sent numerous emails. I will pursue with my credit card company since amount was over 50 dollars, but I'm not holding my breath. The state of Texas BBB should shut them down. I can't believe they have been in business for all this time. I also notified the makers of Kinerase, although product was just recently discontinued. I intend to pursue this as far as I can and in as many ways as I can. In this day and age of social networking this is totally unexceptable. I am also planning to notify BBB in state of Texas for whatever it is worth. I do not see anything on skin-etc about no returns, which should be posted if this is their policy. Again avoid this on line merchant.
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