Had a 4 package order, one of the packages was not received. Told me to contact USPS which I did but they told me they couldn’t do anything about it and sent me home with a delivery report saying they didn’t have the package and for me to contact the shipper (skybygramophone). I contacted support and they were useless. They told me they couldn’t help because the tracking info says delivered even though USPS literally provided a delivery report saying they don’t have the item. They refused an official document (nor did they even ask for it), and once I brought up the notion of filing a suit for small claims court and asked who to address it to, they completely stopped responding. HORRIBLE service. Take your business elsewhere.
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