www.smilebox.com

4.1
4.1 Based on 1.8K reviews

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Sandy Beach
Very shady company! Avoid!

This company makes it super difficult to cancel subscriptions and although I have paid for many years I do not have have access to old creations. There is no way to cancel online and the phone number they provide does not give access to a live agent. The site is not easy to use and has not signifIcantly improved over the years. Do not waste your money like I have! I did finally figure out how to cancel by email and when I complained about the process the agent gaslighted me by telling me it was my fault for not knowing that I had signed up many years ago on a desk top and that is why I could not cancel it when accessing the site on my phone. They have also refused any compensationI am super disappointed in this company!

1
Date of experience: Sep 28, 2025

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