Absolute scam.We were promised to save $420 in the first year, however we ended up spending $1333 more despite using less kilowatts from Ecotricity. Leaving us $1753 out of pocket.Have tried many times to explain to them they are ripping us off, however they continue to tell us we are saving. Even with proof with invoices from our previous providers.The final straw was the insulting email which attempted to explain to me how the sun works and “I can’t expect to save as much in winter as we do in summer, because the sunshine hours are less!” Oh my god, really!! I’m waiting for them to tell me the moon also doesn’t contribute to the system. Muppets.Have tried the utilities disputes, and it falls into a bit of a grey area, so the only remaining option is to get lawyers involved.DON’T GO THERE.It’s the old adage, if it seems to good to be true.........
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