Name: www.solarcity.com
Telephone: 000000000
Rating: 2.3

MH85 Guest

Terrible regret

Horribly slow and unhelpful with everything when we went to sell our house. They are also still charging us even after paying off everything and transferring ownership to the buyer. They are very disorganized. The Tesla buyout has made things there chaotic and disorganized. Would not recommend.

Date of experience: Jul 03, 2025

Sidney Parker Guest

8 months ago

I can't wait to visit you and gyz

Date of experience: Jun 11, 2025

iTz_SharKoz Guest

2 years ago

Problem solve

I just talked with one guy his name is Sachin Khanna and I found he is very friendly and very knowledgeable and he did solve my problem very quick. Very happy. Thanks Sachin

Date of experience: Sep 26, 2023

Al Smith Guest

2 years ago

Had a great conversation with Vinod…

Had a great conversation with Vinod today. He was very thorough and professional explaining upgrades and credits. Thank you so much.

Date of experience: Jul 19, 2023

DedeBox36073 Guest

2 years ago

Our installation is a bit more…

Our installation is a bit more complicated than most- and Vinod has been with us all the way! He is clear, open and very patient with my millions of questions!

Date of experience: May 18, 2023

Helena Lewis Guest

2 years ago

My Power bill higher than before...Do…

My Power bill higher than before...Do not do subscription with them.

Date of experience: Mar 07, 2023

Kathryn Cook Guest

3 years ago

They make it impossible to contact them.

They make it so hard and impossible to reach out to them. The website takes you in circles and no contact number. Your screwed with this company.

Date of experience: Mar 02, 2023

Helen Butler Guest

3 years ago

Worst Customer service ever and Deceit and Lies are the standard

The sales person flat out lied presenting Solar City so please read contract completely before signing. Once you have any kind of issue resolving it is extremely difficult and in most cases costly. The simplest of projects like removing a few panels to get a roof repair has currently taken over a month with no end in sight. Call waiting times are way too long if you get through at all. You do not want a 20 year commitment to Tesla Solar City and there is no savings advantage I've seen. Truly disappointed and disgusted with this company.

Date of experience: Oct 27, 2022

Eustace Long Guest

3 years ago

SolarCity/Tesla Solar Panels are Inconsistent and Ineffective at Best

Bought a house with Solar City panels. Nothing but a negative experience. The panels are very flaky. They'll work for a week or so and then out of nowhere stop working. Then a few days to a week later, with zero intervention on my part, the panels just start working again.Getting support from Solar City/Tesla has been a nightmare. Good luck finding the phone number on their website. (It's 877-961-7652 btw). When you do call, make sure you don't have any plans as the wait times are routinely over 30 minutes to even speak with someone who likely will be in an outsourced country and if so, will do nothing but read a script at you.There are 13 years left in this lease, sadly, and Tesla wants $17k to buy it out. That's gonna be a no from me given how ineffective these panels and/or inverter are.

Date of experience: Sep 16, 2022

CS84 Guest

3 years ago

Nearly 4 years of problems:

Nearly 4 years of problems:* incompetent installer* damage to our home* failed batteries x3* failed inverter* failed communicatorMeter box left in an absolute mess; solar meter an absolute mess of wiring; being told our meter box is the problem but it's not - trying to shift the blame for their incompetence onto the consumer. Electricians, sent to fix the many issues, horrified at how bad the installation is. Avoid this company at all cost!