So disappointed in this company. We invested in a trampoline thinking that we’d buy a decent quality item but after six months use we started having problems. The trampoline issue over two years old and totally unsafe to use. Three springs have worked themselves loose, bits of plastic have snapped off from the frame. I emailed the company a number of times but my emails are ignored. So much for a ten year guarantee on the frame! I don’t know if we were just unlucky, but so unimpressed with how the company is handling complaints (by totally ignoring the correspondence!) Not sure what to do next, prob have to go through small claims?
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Springfree® Trampoline, provides the safest springless, enclosed outdoor garden trampolines for kids of all ages! Trampoline fun for the whole family.